Conditions générales de vente
Last Updated: July 8, 2026
Welcome to Glovinna. These Terms of Sale govern all purchases made through our website. By placing an order with Glovinna, you agree to the terms outlined below. Please read them carefully before completing your purchase.
1. Company Information
Store Name: Glovinna
Address: 22 Rue de la Vannoire 85310 Nesmy France
Email: contact@glovinna.com
Phone: +33 6 47 73 46 87
2. Products
Glovinna offers cosmetic skincare products and beauty accessories intended for personal use.
We make every reasonable effort to ensure that product descriptions, images, and specifications are accurate. However, slight differences in color, packaging, or appearance may occur depending on manufacturing updates or display settings.
All products are intended for cosmetic use only and should be used according to the provided instructions.
3. Pricing
All prices displayed on our website are shown in the applicable currency and may include taxes where required by law.
We reserve the right to modify prices, update product information, correct pricing errors, or discontinue products without prior notice.
4. Orders
After placing an order, you will receive an order confirmation email.
We reserve the right to refuse, cancel, or limit any order in cases including:
- Suspected fraud
- Payment authorization failure
- Product unavailability
- Pricing or technical errors
- Unusual purchasing activity
If an order is cancelled after payment has been received, a refund will be issued to the original payment method.
5. Payment
Payments are processed securely through trusted third-party payment providers.
We currently accept payment methods that may include:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Available payment methods may vary depending on your country or device.
Glovinna does not store complete payment card information.
6. Shipping
Orders are generally processed within 2–3 business days.
Estimated delivery time is 5–10 business days, depending on the destination.
Delivery estimates may vary due to:
- Carrier operations
- Customs procedures
- Weather conditions
- Public holidays
- Other circumstances beyond our control
Complete details are available in our Shipping Policy.
7. Returns & Refunds
Customers may request a return within 30 days after receiving their order, subject to the conditions described in our Return & Refund Policy.
Returned products must generally be:
- New
- Unused
- In their original packaging
Approved refunds are issued using the original payment method after the returned item has been inspected.
8. Product Availability
All products are offered subject to availability. If a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate solution, including a refund where applicable.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Glovinna shall not be liable for indirect or consequential damages arising from the purchase or use of products sold through our website. Individual experiences with cosmetic products may vary depending on skin type, usage, and personal circumstances.
10. Governing Law
These Terms of Sale shall be governed by the laws of France, except where mandatory consumer protection laws provide otherwise.
11. Contact Information
If you have any questions regarding these Terms of Sale, please contact us.
Store Name: Glovinna
Address: 22 Rue de la Vannoire 85310 Nesmy France
Email: contact@glovinna.com
Phone: +33 6 47 73 46 87
Business Hours: Monday – Friday 9:00 AM – 5:00 PM (Europe/Paris)
Average Response Time: 1–2 business days
Our customer support team is available to assist you with questions regarding orders, payments, shipping, returns, refunds, or any aspect of your shopping experience with Glovinna. This version is suitable for Shopify stores and uses clear, transparent language that aligns well with Google Merchant Center expectations.
Contact Information
If you have any questions regarding shipping, delivery, order tracking, or any other aspect of your purchase, our customer support team will be happy to assist you.
Store Name: Glovinna
Address: 22 Rue de la Vannoire 85310 Nesmy France
Email: contact@glovinna.com
Phone: +33 6 47 73 46 87
Business Hours: Monday – Friday 9:00 AM – 5:00 PM (Europe/Paris)
Average Response Time : 1–2 business days
Our customer support team is committed to providing clear communication, timely assistance, and responsive service before, during, and after the delivery of your order. We strive to ensure every customer enjoys a smooth, transparent, and reliable shopping experience with Glovinna.